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Open the Journal Folder in Outlook- Instructions

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Open the Journal Folder in Outlook: Video

            This video lesson, “The Journal Folder,” shows you how to open the Journal Folder in Outlook. This video is from our complete Outlook tutorial, titled “Mastering Outlook Made Easy v.2019 and 365.”

Overview of the Journal Folder in Outlook

            You can open the Journal folder in Outlook to record multiple types of interactions. You can record interactions with important contacts here. You can also record when documents or items are created and accessed. It also lets you track many other types of activities.

            Starting in Outlook 2013, the Journal feature is deprecated. So, you can only manually record activities, as automatic journaling is now always disabled. However, the Journal remains in Outlook 2019 and Outlook for Microsoft 365. Note that Microsoft is slowly removing the Journal feature. This is because many of its features have been replaced by other features in Microsoft 365. Therefore, you should avoid relying on it, as it may disappear entirely in future releases.

Open the Journal Folder in Outlook- Instructions: A picture of the Journal Folder in Outlook.

Open the Journal Folder in Outlook- Instructions: A picture of the Journal Folder in Outlook.

            To open the Journal folder in Outlook, click the “Folders” icon in the Navigation Bar. Then click the “Journal” folder in the Folder Pane. Each journal entry in the Journal folder represents one activity. You can open a journal entry to examine the details of the activity associated with the entry. From there, you can use the entry to access the associated file, if applicable, or the Outlook item to which the journal entry refers.

            By default, the Journal organizes entries in chronological order. However, you can change the view of the Journal like you can modify the view of any folder in Outlook.

Instructions on How to Open the Journal Folder in Outlook

  1. To open the Journal folder in Outlook, click the “Folders” icon in the Navigation Bar.
  2. Then click the “Journal” folder in the Folder Pane.
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