...Frequently Asked Questions
Buy online or call 877-925-8080 toll-free...
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FAQ Categories

Product Specifics

Payment Methods

Return Policy

Shipping and Delivery

Sales Tax

License Information

Privacy Policy

 

Comprehensive tutorials by software
training professionals.

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"I ordered and received the tutorials. WOW! I
really love the way the e-books are written and
the lessons are exceptional. Probably the easiest
learning tutorial I have ever purchased. Great job.
I would recommend your products to anyone."

- Robert Bentely, Jacksonville FL

 

Product Specifics
 


Why are these tutorials better than others?

Our tutorials were created by software training professionals, using the knowledge and expertise gained from years of classroom training. You won't get the static displays or poor sound quality you see with other training CDs. Instead, you'll be guided through an animated tour of every lesson, showing you how to perform each function. The CD-ROM menu and easy-to-use interface allow you to quickly find the topics you want to customize your training to fit your needs. Our instruction e-manuals (in PDF) included in Deluxe versions further assist your training by providing additional instruction, as well as step-by-step practice exercises to simulate the classroom-learning environment. Watch and listen as the instructor demonstrates a function, then refer to the exercises in the manual to get hands-on practice in your software.

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What are the different packages that are offered?

Classic packages feature the complete CD tutorial lessons.

CPE Editions are for tax professionals seeking to meet their Continuing Professional Education requirements. Our CPE products include practice exams and final exam submission.

Deluxe packages include the same lessons, plus classroom instruction e-manuals (in PDF). Our Deluxe packages were designed to simulate the classroom-learning environment. After
viewing lessons on the CDs, refer to the e-manuals for practice exercises, which help to further guide you step-by-step as you practice in the actual application.

Premium packages combine two related Deluxe tutorials to save you even more money.
Please refer to the specific product page to determine availability.

Platinum packages combine three related Deluxe tutorials to save you even more money.
Please refer to the specific product page to determine availability.

Network packages offer special licensing to corporate customers, which allows you to install
the lessons onto a single LAN or WAN, with unlimited user access. In addition, you
receive all instruction e-manuals in PDF format with unlimited re-printing rights
(not-for-profit use). Click here for more information on Network licensing quotes.

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What versions of the software are covered on the tutorials?

Our products each cover multiple versions. The products are "backwards compatible" -
meaning that they cover recent as well as earlier versions. When there are differences
in functionality, it is demonstrated within the same lesson or in an entirely different
lesson. This makes our products as flexible as possible for offices with PCs on different versions or for people who upgrade. Please refer to the specific product page to determine the
versions that are covered.

Our tutorials run on both PC and Macintosh. The version of software taught is the PC version. Because the majority of the training is menu-driven, most of the material will be the same. However ,there are some differences between PC and MAC versions of the software. We encourage you to view the sample lessons on our Web site to gauge the differences and determine if the training suits your needs.

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What are the minimum system requirements?

PC: 450 MHz Intel Pentium Processor (or equivalent) and later
Windows 98 or later

Macintosh: 500 MHz Power PC G3 and later
Mac OS X 10.1 or later

128 MB RAM
256 color SVGA capable of 1024x768 resolution
Sound Card
Speakers or headphones
4x CD-ROM drive

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Payment Methods


Which payment methods are accepted? How do I place my order?

For your convenience, we offer three payment methods:

Pay by Credit Card or PayPal

All products may be purchased online via our Secure Shopping Cart. We accept Visa,
MasterCard, American Express, Discover and PayPal. You may also place your
order over the phone. Our toll-free number is 877-925-8080. Our customer service
representatives are standing by Monday-Friday 9-5 EST.

Pay by Purchase Order (U.S. Customers Only)

Download Purchase Order Instructions here

1. Make Purchase Order out to:

TeachUcomp, Inc.
1650 Kendale Drive Ste 115
East Lansing, MI 48823

2. List CD-ROM packages to be ordered.
3. Add shipping. Shipping is $8 USD.
4. Add $25 processing fee for P.O.
5. Fax signed P.O. to 517-333-2958 or mail order to:

TeachUcomp, Inc.
1650 Kendale Drive Ste 115
East Lansing, MI 48823

Pay by Check (U.S. Customers Only)

To speed the processing and delivery of your order, we accept check-by-phone payments.
Call us toll-free at 877-925-8080 Monday-Friday 9-5 EST.

If you prefer to mail your check directly to us:

1. Make checks payable to TeachUcomp, Inc.
2. List the CD-ROM packages to be ordered.
3. Add shipping. Shipping is $8 USD in the U.S.
4. Mail order to:

TeachUcomp, Inc.
1650 Kendale Drive Ste 115
East Lansing, MI 48823

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Return Policy


What is your return policy?

You may return any unopened merchandise within 14 days of your order date for a full refund (minus shipping & handling). Opened merchandise or orders after 14 days are not refundable.

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Shipping and Delivery


Domestic (U.S.) Shipping

Orders placed by 2:00 PM (ET) Monday-Friday ship the same day. Orders placed
after 2:00 PM will ship the following business day.

We offer two shipping options for our U.S. customers:
United States Postal First Class (4-5 days) and USPS Express (1-2 days)

USPS First Class: $8 USD per order.
USPS Express: $25.00 USD per order.

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International Shipping

Yes! We ship anywhere in the world - via USPS Priority Mail International ($12.50 USD per order).
All duties and taxes are the responsibility of the buyer.

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Sales Tax


Where do you charge sales tax?

Sales tax applies to Michigan, USA orders only. If you are a tax exempt entity please fax us
your tax exempt license at 517-333-2958.

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License Information


Can I copy the tutorial or manuals?

The CD tutorial lessons are copyrighted and it is illegal to make copies. However,
our trainings run directly off the CDs and do not install on your PC. Therefore,
they can be shared with everyone in the office and used on multiple PCs. The PDF
e-manuals may be stored on up to two (2) hard drives. We also grant unlimited
personal printing rights to the owner, strictly limited to the purposes of personal

or private education or research.

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Can I install the tutorial(s) on my corporate network?

Yes! We offer network licensing. Network licensing allows you to install
the lessons onto a single LAN or WAN, with unlimited user access. In addition, you
receive all instruction e-manuals in PDF format with unlimited re-printing rights
(not-for-profit use). Please contact us for Network licensing quotes.

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Privacy Policy


What is your Privacy Policy?

We value your right to privacy. When you order products from TeachUcomp, Inc., your personal information is kept in strict confidence. We do not rent, sell or provide your personal data to any other entity unless required by law.

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